EVENT AND FACILITY RENTALS COORDINATOR – JOB DESCRIPTION SUMMARY

The Events and Facility Rentals Coordinator plays a pivotal role in supporting the Director of Private Events and Facility Rentals. This dynamic position involves assisting with various departmental needs, from meticulous planning to seamless execution of events.

This is a fantastic opportunity for someone energetic, outgoing, and highly detail-oriented. If you are self-motivated, and organized, and possess excellent communication and time management skills, this role is perfect for you. Ideal candidates will have a background in event planning and excel at building strong relationships.

The position is exempt, reports to the Director of Private Events and Facility Rentals, and works closely with all internal stakeholders. 
 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Private Events and Facility Rentals

• Assists with planning, coordinating, and facilitating/executing private events, including the day of execution.
• Assists with department financials, including invoicing, payment requests, preparation of operating and events budgets, and event settlements.
• Assists with drafting and executing event contracts.
• Ensures all event contracts, deposits, and insurance certificates required for events are obtained on time.
• Assists with new lead generation, including identifying new marketing and promotion opportunities and developing and maintaining vendor relationships.
• Assists with site visits as needed.
   

Crescendo Pre-Show Dining and Picnic Basket Reservations

• Manages the Crescendo pre-show buffet dining experience, including the booking engine/reservation system, internal reservation requests, night of logistics and coordination, and the Crescendo e-mail account.

Administrative

• Compiles, updates and distributes the internal events calendar.
• Manages internal inventory.
• Assists with group sales requests with the Ticket Office for Mann Presents events.
• Produces data sheets for events, floor plans, scheduling, and all associated event-related paperwork.
• Coordinates internal and external meetings as necessary and prepares meeting minutes as directed.
• The functions of the role may change in line with the needs of the business.
   

KNOWLEDGE, SKILLS, AND ABILITIES: 
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Minimum three years of event and/or hospitality experience.
• A strong communicator, with a positive/can-do outlook, and the ability to engage others.
• A strong administrator, with a keen eye for detail.
• Ability to provide management oversight of third-party business partners.
• Accountable.
• Experience in sales and promotions.
• Able to strategically plan.
• A problem solver, the ability to find articulate, and deliver creative solutions.
• Well organized, with an emphasis on time management, and multi-tasking skills.
• Ability to develop excellent relationships with clients and vendors.
• Self-starter with the ability to work well independently and as part of a team in a dynamic environment.
• Must have advanced knowledge and be proficient in all Microsoft products (Word, Excel, PowerPoint, SharePoint).
• Must be able to work nights, weekends, and irregular hours as driven by events schedule.
• Ability to stand for long periods, walk up and down steps, traverse uneven surfaces, and lift items.
• Access to reliable transportation to run errands and or off-campus tasks.
• Must be fully vaccinated against COVID-19 and provide proof of vaccination before commencing role. 
   

Apply Here

DIGITAL MEDIA SERVICES COORDINATOR – JOB DESCRIPTION SUMMARY

Over the past decade, the Mann Center has made significant investments in customer-facing technology, including a new LED plaza display, an interactive learning classroom, and a Webby-nominated website. As part of the next wave of digital improvements, and leading up to Mann’s 50th anniversary in 2026, the role of the Digital Media Services Coordinator has been created. This is an exciting time and opportunity to join the Mann team; the Digital Media Services Coordinator will help produce and launch several new digital initiatives, including LED displays, touchscreens, digital signage, and an updated website.

ORGANIZATIONAL STRUCTURE

• The Digital Media Services Coordinator will report to the Vice President of Marketing and Chief Brand Officer.
• The role holder will collaborate closely with senior leadership and team members in marketing, communications, campus operations, and special projects.

ORGANIZATIONAL STRUCTURE

• Oversees the production of new digital media from conceptualization to final product.
• Maintains the existing on-site plaza, lawn, house, Ticket Office, living classroom displays, and new technology moving forward.
• Serves as a key resource for digital media information.
• Serves as the liaison between the Mann and visiting tours/bands/artists for content and approvals (backstage LED screens).
• Identifies any issues and promptly resolves problems and/or questions involving digital media production.
• Works with internal stakeholders to determine ongoing digital media needs, develops and maintains creative briefs, identifies production options, determines content, and coordinates needs and expectations for new digital media productions.
• Ensures all content is on brand and meets the requirements outlined in the creative brief.
• Gathers and organizes content, assets, and copy from the extended Mann Team for new digital media productions.
• Creates and maintains a digital media archive on the Mann’s server.
• Documents processes for maintaining and updating displays.
• Sets up content pipelines and pushes new motion graphics and visuals via BrightSign players (BrightAuthor) and Drupal Content Management System.
• Provides recommendations on how to improve, optimize, and evolve production and maintenance processes on an ongoing basis.
• Develops and maintains project timelines with input from AV, media & content vendors, partners, and internal stakeholders.
• Schedules and/or facilitates the scheduling of meetings, presentations, and check-ins with project stakeholders and AV, media, and content vendors and partners, as needed.
• Prepares and maintains project status reports and ensures project stakeholders are updated on the delivery of digital media.
• Works with Mann Center's Chief Financial Officer, Vice President of People Operations, and Chief Operating Officer to provide budget updates on an ongoing basis regarding foundation and philanthropic gifts.
• Creates and manages five-year projections for maintenance and upkeep of the AV equipment and content creation.
• The function of the role may change based on business realities.

KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor’s degree in communications, public relations, design, relevant field or a minimum of 5 years experience in a similar role managing fast-moving digital projects for non-profit organizations.
• Must be able to manage multiple projects simultaneously.
• Knowledge of Asana or comparable project management software.
• Knowledge of Microsoft Excel or comparable software to assist in creating and maintaining budgets and other financial data and reports.
• Strong knowledge of computer software related to web design, video editing, and graphic design.
• Experience with interactive technology, audio/visual hardware, and content management systems, including, but not limited to, BrightAuthor and Drupal, is a plus.
• Excellent attention to detail with the ability to work well under pressure.
• Outstanding communication and interpersonal skills.
• Must be able to work nights, weekends, and irregular hours as driven by events schedule.
• Ability to stand for long periods, walk up and down steps, traverse uneven surfaces, and lift < 50 lbs.
• Must be able to transport oneself between work site locations.
• Must be fully vaccinated against COVID-19 and provide proof of vaccination before commencing role.

Apply Here

KITCHEN MANAGER – JOB DESCRIPTION SUMMARY

ABOUT LEGENDS
Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Legends IQ - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals, including professional sports, collegiate, attractions, entertainment, and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment.

Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion for creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality, and operations.

THE ROLE
The Kitchen Manager will report to the General Manager, and will e responsible to coordinate the day to day culinary operations.

ESSENTIAL FUNCTIONS

• Ability to set up and prepare all food items, including replenishment and rotation of stock, as directed by the General Manager and Regional Executive Chef.
• Setting up non-food items for each shift with a high-level awareness of sanitation and food safety, maintaining work areas and proper food storage, in a safe, and efficient manner.
• Production of menu items based on specific recipes and changing deadlines, in accordance with company standards.
• Familiarity with setting PAR levels and managing inventory quantities in accordance with those PARs.
• Inputting and maintaining daily event sheets, daily reports, and logs.
• Oversee purchasing process for culinary items, creating purchase orders, building relationships with vendors, and sourcing inventory items when necessary.
• Responsible for managing kitchen staff, including two main kitchens and additional food stands within the venue.
• Ability to follow directions precisely and consistently.
• Adheres to company guidelines and house rules, always exceeding guest expectations.
• Assist in staffing, scheduling, training, and counseling of event staff.
• Ability to interact with guests and staff to ensure guest satisfaction.
• Must have extensive knowledge of food and beverage menu, specials and services offered.
• Ability to assure compliance with company service standards, company inventory and cash control procedures.
• Work as a team with fellow associates and other service departments within venue.

QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• All applicants must be at least 18 years of age.
• Professional training through a culinary education or working in a fast-paced high-volume fine dining restaurant/catering facility, full service casual dining preferred.
• Ability to interact with co-workers to assure compliance with company service standards.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Ability to multitask in a fast paced, team orientated setting.
• Must be able to read, speak and write in English.
• Ability to lift and transport food and other items weighing up to 30 pounds, occasionally 50 pounds.
• Ability to work all events, including: extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands and fingers, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Apply Here

Interested in working at the Mann's campus during our 2025 season? Attend our Job Fair sessions on one of the following dates and learn more about the positions below. 

Job Fair Dates

• March 13: 4-7PM
• March 19: 5-8PM
• March 23: 11AM-2PM
• March 27: 5-8PM
• March 30: 11AM-2PM
• April 5: 10AM-1PM
• April 6: 1-4PM
• April 16: 4-7PM 

Job Fair Location
The Mann Center for the Performing Arts
5201 Parkside Avenue, Philadelphia, PA 19131

Applicants must be 18 years or older. 

Positions

• The Mann: Seasonal Maintenance Mechanic, Bathroom Attendant, Event Houseman, Overnight Houseman
• Live Nation: Security, Venue Operations, Usher/Ticket Taker, Guest Ambassador
• Legends: Alcohol Compliance Representative, Bartender, Barback/Warehouse Associate, Cook, Food & Beverage Supervisor, Food Runner, Server
• SP+: Parking Attendant
   

DEVELOPMENT INTERN (2025 SEASON) – JOB DESCRIPTION SUMMARY

The Development Intern provides critical support for the Development team, including but not limited to donor services, special events, donor relations, membership, and assistance with other solicitations during the Mann’s summer concert season.

This position is an exciting opportunity for an energetic, outgoing, highly detail-oriented, self-motivated, and organized individual with excellent communication and time management skills. This entry-level position is a fantastic way for a self-starting individual to be immersed in the performing arts.

This person should be comfortable meeting and interacting with various patrons, donors, and staff and be passionate about the Mann’s mission to serve our community. The environment is fast-paced and requires handling multiple projects simultaneously under tight deadlines.  

The Development Intern reports directly to the Manager of Development Operations and the Director of Development Events and Strategic Advancement—evening and weekend availability required. 

Responsibilities:

• Assists the Development Team in the operations, setup, and breakdown of the Donor Terrace & Garden and other event spaces at summer concerts and Special Events, including Gala, cocktail receptions, board meetings, and dinners.
• Assists in the Donor Terrace and Garden and at special events listed above, with event registration, wayfinding, vendor communications, and guest experience. 
• Assists in creating and preparing items for events and meetings, such as signage, wristbands, and nametags.
• Assists with research and bench-marking projects.
• Assists as a point of contact for written and phone inquiries from members.
• Creates digital assets and basic design projects for the team to use for events or outreach. 
• Maintains proper formatting of member accounts in the donor database. 
• Assists in coordinating volunteer communication for summer concerts. 
• Assists with box seating requests.
• Assists in operations and advancement of the young professionals program.
• Take photographs and give support at education events.
• Create picture shot lists for event photographers.
• Assists in facilitating membership communications and Mann Moments Project.
• The responsibilities of this role may change based on the needs of the business. 
  

Knowledge, Skills, and Abilities:
 

• Must be highly detail-oriented, organized, and enjoy working in a fast-paced environment.
• Must demonstrate excellent telephone, writing, verbal, and interpersonal communication skills. 
• Excellent organizational skills and attention to detail.
• Ability to follow instructions, prioritize duties, and multitask under tight deadlines. 
• Proficient in using Microsoft Excel, Word, PowerPoint, and Outlook. 
• Proficient in Photoshop or Canva (Eye for Design).
• Excellent interpersonal, problem-solving, and organizational skills.
• Experience interacting with guests in person and via phone while maintaining a calm, friendly demeanor.
• A self-starter who can work independently and as part of a team.
• Reliable transportation to and from the Mann’s administrative offices and venue.
• Must be able to commit to 32-35 hours per week, work nights, weekends, and irregular hours as driven by operational requirements.
• Undergo a background check. 

Additional Details: 

This internship includes a $1,000 stipend, half of which is paid at the halfway point (on or around July 18th) and the other half upon completion of the internship (on or around September 30th). To trigger the stipend payment, successful candidates must meet the time commitment criteria:

• Time commitment for the internship is 32 to 35 hours per week.
• May 1st through September 30th 
• Start and end dates are flexible, but interns must commit to at least three months.
   

Interns will work at the Mann’s offices in Center City Philadelphia and at the West Philadelphia venue for event support on nights and weekends. The schedule is based on the department’s needs and event calendar and varies weekly, although a schedule will be provided. The Mann is happy to provide college or university credit documentation, though current enrollment is not required.

Apply Here

The Mann Center for the Performing Arts is a non-profit organization located in Philadelphia's beautiful Fairmount Park and continues its rich tradition as the greater Philadelphia region's premier outdoor cultural arts center. The Mann's executive offices are on the Avenue of the Arts in Center City, Philadelphia.

It is the policy of the Mann Center for the Performing Arts to provide equal employment in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or discriminatory harassment because of race, color, religion, national origin, sex, age, disability, veteran status, pregnancy status, citizenship, marital status, sexual orientation, gender identity or any other characteristic protected by law.
 

OPERATIONS & GUEST SERVICES INTERNSHIP – JOB DESCRIPTION SUMMARY

The Operations & Guest Services Intern will assist in identifying and providing solutions to real-time customer experience opportunities in an administrative setting and at the Mann’s campus during select events. The ideal candidate has strong customer service experience and familiarity with the Mann performance schedule. Working closely with the campus operations and administrative teams, this role will provide a hands-on learning opportunity for those looking for theater operations and hospitality experience.

Responsibilities:

• Provide outstanding customer service over the phone and in person during Mann events.
• Address customer requests.
• Assists in the coordination and execution of assigned Mann Center concerts, events, and meetings.
• Act as front-of-house contact and greeter for the Crescendo Restaurant on nights when the restaurant is open. 
• Supports the on-campus Mann Encore Merchandise shop. 
• Provides office management support, which includes supply management, conference room scheduling, mail distribution, and check processing.
• Assists with the creation of meeting and reference materials. 
• Monitors and addresses questions directed to the Info@MannCenter.org email account.
• Online research and data entry as needed.
• Responsibilities may change based on business realities. 
   

Knowledge, Skills, and Abilities:
 

• Proficiency in Microsoft Office Suite, especially Excel and Outlook preferred.
• Excellent interpersonal, problem-solving, and organizational skills.
• Experience interacting with patrons in person and via phone while maintaining a calm, friendly demeanor.
• A self-starter who can work independently and as part of a team.
• Must be able to move between the Mann’s administrative office and campus (public transportation/mileage is not reimbursed). 
• Must be able to commit to 25 - 30 hours per week, work nights, weekends, and irregular hours as driven by operational requirements.
• COVID-19 vaccination will be required for this position, subject to legally valid exemptions.
   

Additional Details: 

This internship includes a $1,000 stipend, half of which is paid at the halfway point (on or around July 18th) and the other half upon completion of the internship (on or around September 5th). To trigger the stipend payment, successful candidates must meet the time commitment criteria:

• Time commitment for the internship is 25 to 35 hours per week.
• May 1st through August 31st (though availability during September is preferred)
• Start and end dates are flexible, but interns must commit to at least three months.
   

Interns will work primarily at the Mann’s offices in Center City Philadelphia, with event support on nights and weekends at the venue in West Philadelphia. The Mann is happy to provide college or university credit documentation, though current enrollment is not required.

Apply Here
 

The Mann Center for the Performing Arts is a non-profit organization located in Philadelphia's beautiful Fairmount Park and continues its rich tradition as the greater Philadelphia region's premier outdoor cultural arts center. The Mann's executive offices are on the Avenue of the Arts in Center City, Philadelphia.

It is the policy of the Mann Center for the Performing Arts to provide equal employment in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or discriminatory harassment because of race, color, religion, national origin, sex, age, disability, veteran status, pregnancy status, citizenship, marital status, sexual orientation, gender identity or any other characteristic protected by law.
 

MARKETING CREATIVE SERVICES INTERNSHIP – JOB DESCRIPTION SUMMARY

The Mann Center for the Performing Arts seeks an outgoing, motivated, and detail-oriented person for a Marketing Creative Services internship within the Mann’s Marketing Department. This position requires an understanding of visual arts concepts and hands-on videography, photography, graphics, and editing/post-production skills. This role will assist in developing the Mann's digital presence across multiple channels and requires a strong understanding of marketing concepts and excellent communication and organizational skills. This internship will report to the Marketing Department and provide additional administrative support. This is a paid internship for academic credit (if desired). 

Responsibilities:

• Assist the Mann’s Director of Creative Services with high volume of graphic design projects across departments.
• Assist the Mann’s Digital Media Services Coordinator with creating and managing content for digital screens.
• Assist the Mann’s Videographer in shooting high-quality photos and videos of events, promotions, and concerts, including set-up and breakdown of equipment. 
• Conceptualize, produce, and edit multimedia content for the Mann's website, social media, and marketing collateral.
• Import and catalog footage and design projects in shared asset drives for the Marketing Department.
• Estimate project timelines and produce deliverables in a fast-paced, ever-changing environment.
• Assist with on-site duties at concerts and events, including managing press photographers, promotions, social media, and other marketing responsibilities. These events will occur during nights and weekends at the Mann campus. 
• Attend and participate in weekly Marketing Department meetings. 
• Assist with planning and executing promotional activities and partnership activations in the office and on-site.
• Provide administrative support and carry out other marketing projects as needed.
• Other duties assigned as needed. 
   

Knowledge, Skills, and Abilities:
 

• Proven understanding of Adobe Creative Suite, especially Photoshop, InDesign, Illustrator, and Premiere.
• Ability to take direction well and adapt content according to brand guidelines and desired messaging. 
• Video and photo editing experience is a must. Please submit a portfolio that reflects your experience.
• Ability to provide own professional camera and equipment is a plus, but not required.
• Ability to work professionally with highly confidential information. 
• Proficiency in Microsoft Office programs, particularly Excel and Word; familiarity with Outlook, Teams, and SharePoint is a plus.
• Reliable transportation to and from the Mann's administrative offices in Center City Philadelphia and the Mann campus located separately in West Fairmount Park.
• Willingness to occasionally travel to off-site locations within the Greater Philadelphia area.
• Comfortable interacting with patrons and willing to provide customer service as needed.
• Communicative and highly organized.
• Interest in the non-profit sector and performing arts is a plus.
• Must be able to commit to 30 hours per week, including some nights, weekends, and irregular hours as driven by operational requirements. 
• COVID-19 vaccination will be required for this position, subject to legally valid exemptions.
   

Additional Details: 

This internship includes a $1,000 stipend, half of which is paid at the halfway point (on or around July 18th) and the other half upon completion of the internship (on or around September 5th). To trigger the stipend payment, successful candidates must meet the time commitment criteria:

• Time commitment for the internship is 32 to 35 hours per week.
• June through August/September
• Start and end dates are flexible, but interns must commit to at least three months.
   

Interns will work primarily at the Mann’s offices in Center City Philadelphia, with event support on nights and weekends at the venue in West Philadelphia. The Mann is happy to provide college or university credit documentation, though current enrollment is not required.

Apply Here
 

The Mann Center for the Performing Arts is a non-profit organization located in Philadelphia's beautiful Fairmount Park and continues its rich tradition as the greater Philadelphia region's premier outdoor cultural arts center. The Mann's executive offices are on the Avenue of the Arts in Center City, Philadelphia.

It is the policy of the Mann Center for the Performing Arts to provide equal employment in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or discriminatory harassment because of race, color, religion, national origin, sex, age, disability, veteran status, pregnancy status, citizenship, marital status, sexual orientation, gender identity or any other characteristic protected by law.